Privacy Policy

Privacy Policy

Effective Date: June 1st, 2025

E Wireless Solutions Inc. ("we," "our," or "us") is committed to protecting your privacy and the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, contact us by phone or email, place orders, or communicate with us via text messaging (SMS/WhatsApp). By using our services or providing your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal and business-related information:

- Full name and business name

- Phone number

- Email address

- Shipping and billing address

- Payment information (e.g., credit/debit card details)

- Order history and communication records

- SMS and WhatsApp communication consent (verbal or written)

We do not collect:

- Location or IP data

- Age or date of birth (our products are not age-restricted)

2. How We Use Your Information

We use your information for the following purposes:

- To process and fulfill orders

- To send transactional communications including order confirmations, shipping updates, and customer support

- To send marketing and promotional communications via SMS, email, or WhatsApp (only if you opt in)

- To respond to customer inquiries

- To conduct remarketing and advertising through Google Ads

- To maintain business records and legal compliance

3. SMS and WhatsApp Communications

When you provide your mobile number and give verbal, written, or electronic consent, we may send you messages via SMS or WhatsApp for:

Transactional Purposes

These include:

- Order confirmations

- Shipping notifications

- Customer support follow-ups

Marketing and Promotions

We may send:

- Special offers and discounts

- Product updates

- New arrival announcements

- Business updates and sales

We will only send marketing SMS messages to users who have explicitly opted in. You may opt out at any time by:

- Replying STOP to any SMS

- Unsubscribing from WhatsApp messages

- Contacting us directly (see Section 9)

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

We do not share, sell, or rent mobile phone numbers or SMS consent data with any third parties for their marketing use.

4. Data Sharing

We may share your information in the following limited ways:

- Shipping Providers: to fulfill and deliver your orders

- Google: for remarketing and analytics purposes

- SMS Providers: such as RingCentral or WhatsApp, to deliver text messages and customer service

We do not share your personal data with unaffiliated third parties, marketing partners, or outside vendors for their own promotional purposes.

5. Google Ads and Cookie Usage

We use Google AdWords remarketing services to advertise on third-party websites to users who have previously visited our website. This may include ads displayed on:

- Google search result pages

- Google Display Network partner sites

Google and third-party vendors use cookies to serve these ads based on past website visits.

All data collected through cookies is used in accordance with this Privacy Policy and Google's Privacy Policy.

You can control ad personalization and disable interest-based ads through your Google account settings.

6. Data Security and Retention

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss.

We retain your data for as long as necessary to:

- Fulfill orders and services

- Comply with legal and tax obligations

- Resolve disputes and enforce our agreements

7. Your Rights and Choices

You have the following rights and options:

- Opt Out of Marketing SMS: Reply STOP to any message or contact us

- Opt Out of All SMS Communication: Contact us using the details below

- Request Deletion of Your Contact Information:

We will remove your phone number, email, and order history from marketing lists upon request.

Please note: We do not offer account creation, user portals, or customer dashboards, so we do not provide self-access or correction features at this time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our services after any updates constitutes your agreement to the new terms.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, or if you wish to opt out of communications, please contact us at:

E Wireless Solutions Inc.

Email: ewirelesssolutions@hotmail.com

Phone: +1 (630) 827-8728